Customer Testimonials

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Cars Oct 4, 2022

Matt in the service department was courteous and kept me informed of the status of my vehicle. I have used Athens BMW for all services on both my 2019 X2 and my 2017 230i.

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Cars Oct 1, 2022

Antoine Brembry, is the best he is always knowledgeable and helpful without applying pressure are making you feel pressured to buy.always reminding you that you deserve the best but letting you decide. he follows up, he stays late, whatever it takes He makes you feel like real family and he’s a bmw lover and driver himself so he knows the end and outs of the cars. He’s gained a customer for life my second bmw in less than a year.I feel like family now and whatever I need in and with a car this is the ...

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Cars Sep 11, 2022

Good, very nice service was provided, I will come back for any repairs that I need. Also to buy a new car. Great service. I enjoyed my time

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DealerRater Sep 2, 2022

Terry was the best!!! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !!

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Cars Aug 30, 2022

Matthew Granger was very knowledgeable and even gave some advice on how to help maintain my car. Overall very professional and wonderful service. I would go back again.

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Cars Aug 24, 2022

I have been a customer since 1995 and that speaks volume. Nothing short of an excellent experience. Matthew is one of the Best service providers. He is always my point of contact.

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DealerRater Aug 9, 2022

My first time to visit Athens BMW. Great service. David was very professional and the cat was finished when promised.

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DealerRater Aug 8, 2022

Mr. Matt Granger was simply outstanding during our recent visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car and supervised a rather complicated repair process. I highly recommend Athens BMW to anyone requiring service on their precious BMW.

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Cars Aug 7, 2022

My representative in the car purchase was Antoine Bremby. The experience was professional, patient, and an example of the treatment you would find back in the days the businesses respected and valued the customer. The car has been nothing less than represented by and we are happy with the deal. He looked for ways to get the deal done, never taking a take it or leave stance

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DealerRater Aug 7, 2022

Mr. Bembry represented our purchase from Athens BMW. He was always willing to work out the differences and get the deal closer to something that we could accept and feel good about. The service was a 10 and the vehicle is as represented to us. Great salesman and dealership.

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DealerRater Aug 6, 2022

Athens BMW is "over the top" . Excellent technical service , customer service and the list goes on. Three vehicles were purchased from them! Just had service done which was another excellent experience. Use this dealership you'll be sorry if you don't!!!!!

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Cars Aug 3, 2022

Demarcus, Jason and the entire Athens BMW team were a pleasure to deal with. Quick and easy process for buying a car. Would buy from them again.

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Cars Aug 1, 2022

Antoine was great. Very nice. Helped make my experience quick and I got my dream car out of it!! Thank you, Antoine!! Highly recommend him!

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Cars Jul 27, 2022

One of the best car buying experiences we've had. Barry Jones was excellent to work with -- very professional, responded quickly to our inquires over phone, text, and email, and honored everything we agreed to before our 2 hour drive to the dealership. Well worth the drive, excellent service and a pleasure to work with. In addition, the finance department did not try to pressure us for any add-ons we did not want, and he was also very professional and pleasant to work with. We would not hesitate to work with Barry Jones again on a car purchase.

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DealerRater Jul 24, 2022

Great experience. Joe was knowledgeable, polite, and professional. It took awhile to get my car after I built and ordered it, but it was worth the wait.

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Cars Jul 17, 2022

Great experience purchasing a new BMW. Our advisor Alex was very down to earth and informative. Over the last many years I have totally avoided visiting any auto store, because of poor behavior by employees. I thought I would take a chance and visit Athens BMW- it turned out to be a wonderful decision. Great group of folks providing transparent information with no gimmicks and no pressure. I totally recommend them when you are considering you next car purchase. We arrived at dealership late morning, test drove the vehicle, agreed on the deal, and drove our new car home that ...

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DealerRater Jul 4, 2022

They did a great job on the work that they on my car at the dealership

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DealerRater Jun 30, 2022

BMW has always been great to me. Jovon Hawkins is my advisor. He is vey professional, knowledgeable and has excellent customer service skills. He always kept me updated with the progress of my vehicle. He even made sure I got home safe when my vehicle was being cared for. The staff is very nice and amazing as a whole.

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DealerRater Jun 20, 2022

When the service advisor told me it will be approximately 2 hours it was right at 2 hours.

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DealerRater May 31, 2022

Very welcoming! Got to our car right away! Jovon was very helpful. Highly recommend this 5 star service.

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Cars May 29, 2022

Service took a little longer than expected but I’m patient and Jovon kept me updated, ubered me to get some food, and was very informative and accommodating. The whole service staff entertained my playful inquiries. TOP NOTCH SERVICE! ⭐️⭐️⭐️⭐️⭐️

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Cars May 20, 2022

GREAT!!! I really loved the video showing and explains what was needing to be fixed .Jovon was great in calling and keeping me updated on the repairs and time frames of when it will done. The staff is very friendly and helpful always.will take BEEM for everything!!!

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DealerRater May 17, 2022

Barry Jones is the most knowledgeable, professional automotive sales person I have ever dealt with. Highly recommend seeking him out.

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Cars May 16, 2022

Special thanks to Shawn, Antoine, David, Bo and Ryan for a courteous, professional and informative experience. First class organization. Everything you would expect from those representing the BMW brand.

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DealerRater May 16, 2022

Very Happy with service and with out service Manager Jovan Lamar👍He kept us updated and performed all necessary work in a timely fashion! Would highly recommend this dealer and service advisor👍

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Cars May 6, 2022

They have a very professional service department. They keep you aware of what is happening and they send you video of recommendations and always do whatever they can to make me happy. They are awesome 😊

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DealerRater Apr 29, 2022

Ryan was very professional in handling my service request and my repairs were done in a reasonable amount of time he even gave my car a very nice bath

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Cars Apr 23, 2022

Absolutely outstanding service from start to finish. Easiest lease trade I have ever had. Excellent explanations of new features. Barry Jones’ professionalism and expertise cannot be overstated! Would recommend this dealership to anyone!

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Cars Apr 16, 2022

Shawn was outstanding. Very professional, overly communicative, and highly professional. I am impressed with the highly personalized service that you provide. I will definitely be a loyal customer for years to come.

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DealerRater Apr 14, 2022

By far the best dealership experience I’ve ever had! Every team member I encountered was fabulous from sales to finance and they even had a specialist to help walk me through all the tech details and to answer any questions. Antoine and Barry were absolutely top notch. Would highly recommend purchasing any vehicle at Athens BMW!

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Cars Apr 11, 2022

Great experience having my vehicle serviced at Athens BMW. The experience was great! The service agent was very professional and took time to review my car's maintenance.

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Cars Apr 7, 2022

Been knowing David F for years he’s a great guy and Athen BMW has always taken care of my 5 series.thanks again you guys are best

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Cars Apr 1, 2022

Very cordial, conscientious and great follow-up. They over-delivered on their promise to complete a recall part, 20,000 maintenance and replace a tire. Would definitely recommend Athens BMW.

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DealerRater Mar 29, 2022

They have a great customer focus and are extremely meticulous with your BMW. They have generated a level of confidence with me such that I feel I can rely on them as a partner in my ownership of one of the finest quality performance automobiles.

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DealerRater Mar 8, 2022

Everyone was very nice and friendly. They took the time to check everything. Thank you.

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DealerRater Mar 5, 2022

Shawn Williams was awesome. If all in service would learn from him it would be nice.

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Cars Mar 5, 2022

Professional & courteous. Everything was explained completely. Showroom beautiful. Fair deal on car. Respectful of our time. Definitely would refer friends to this dealership in the future.

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DealerRater Mar 4, 2022

Excellent service provided by Matthew swaim. I would recommend to any bmw owner this is my third time visiting the dealership.

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DealerRater Mar 3, 2022

Great service experience!!! Shawn is a true professional. Also got help from another rep activating apple carplay

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DealerRater Feb 22, 2022

The best thing I can say is the dealership has lived up to it's promises. When I bought the car a year ago, they committed to service and they have lived up to this commitment.

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Cars Feb 16, 2022

Just purchased my second car from BMW of Athens. I highly recommend this team for your next vehicle purchase. My client advisor, Antoine Bembry, delivered an exceptional experience. Antoine was professional, courteous, knowledgeable, responsive while balancing the interest of the dealer with my financial requirements and vehicle requirements. He was flexible and forthright in the negotiation process. My financial rep there, Bo, was extremely helpful in guiding me with the alternatives of their after market offerings. So, if you are at all interested in a BMW product, definitely stop in and chat with these guys!

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DealerRater Feb 9, 2022

They treat their customers very well and truly care about their job. Very friendly And helpful

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DealerRater Feb 6, 2022

Very knowledgeable and professional staff that were very helpful in making my purchase an enjoyable experience.

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DealerRater Jan 27, 2022

The service my wife received was excellent when she purchased her 2022 X3 sales was very knowledgeable and explained all the warranty info without trying to over sale. I recommended this dealership if looking to purchase your next automobile.

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Cars Jan 7, 2022

Amazing start to finish. The staff and experience , personable, and efficient. We will be lifelong customers. Highly recommend them for anyone looking to buy new or used.

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DealerRater Dec 30, 2021

Professional and courteous; dealership took care of the recall without any problems. The service was as usual excellent.

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Cars Dec 30, 2021

From start to finish they were professional and pleasant to work with. No pressure or games that some dealerships play. I would highly recommend them if you are in the market.

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Cars Dec 13, 2021

Great experience!! Bo was our sales rep and did a great job. Very professional and patient. I highly recommend working with Bo and Athens BMW.

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DealerRater Dec 7, 2021

Made a purchase via Internet. Rick Blythewood was professional, but comfortable to deal with. Our experience was excellent in every way. One notable moment: when we arrived to see the car the first time, it was posed in front of the dealership, flawlessly detailed, with a full tank of gas.

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Cars Sep 3, 2021

Our BMW service advisor, Jimmy C., was super. Everything exceeded our expectations: obtaining a windshield ahead of time, working with our schedule to replace it, providing an overnight courtesy car and keeping us informed.

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Cars Mar 20, 2021

My son purchased a SUV from Antoine, a couple of days ago. The process was great. Antoine was very helpful and knowledgeable, and in the end helped us get the vehicle that he (my son) wanted. Daniel was also great. So a special “shout out” to those two gentlemen. I would definitely recommend this dealership and their employees, if you are in the market for a new or used vehicle. Or even to have your vehicle serviced here. They are super friendly, and they care and listen to help get you what you want, without trying to push or sell ...

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DealerRater Feb 2, 2021

I love BMW of Athens and Joe Coleman. Great Service and friendly people! My advisor was Daniel Cornell and my car was inspected by Dave Kiel. Both did a great job!

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Cars Jul 5, 2020

Many thanks to the team at Athens BMW for making my BMW Z4 purchase one of the best car buying experiences ever! The transaction was done completely over the internet and by phone. I never walked the lot, tested the car, entered the showroom, or met my fantastic salesperson, Joe Coleman! Joe assisted me as a seasoned professional and walked me through the entire transaction with courtesy, respect, and no pressure! What a fantastic experience! All done from the comfort of my home! And the car was delivered to my driveway on my schedule! Kudos to #AthensBMW and Joe Coleman ...

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DealerRater Jul 5, 2020

Many thanks to the team at Athens BMW for making my BMW Z4 purchase one of the best car buying experiences ever! The transaction was done completely over the internet and by phone. I never walked the lot, tested the car, entered the showroom, or met my fantastic salesperson, Joe Coleman! Joe assisted me as a seasoned professional and walked me through the entire transaction with courtesy, respect, and no pressure! What a fantastic experience! All done from the comfort of my home! And the car was delivered to my driveway on my schedule! Kudos to #AthensBMW and Joe Coleman ...

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DealerRater Mar 4, 2020

Always terrific service at Athens BMW. Only took a few minutes to remove rock from wheel well! They happily gave me a loaner, and took care of the problem almost before I was off the lot!

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DealerRater Jan 10, 2020

I had a fantastic experience here with Alex Kidd. He and his colleagues are honest, extremely knowledgeable and very helpful. Alex went out of his way to assist me in leasing a 540i with a set of very specific option packages that I wanted. I have leased 3 BMWs before this and this is the first time I had this great an experience. I will continue to do business with Athens BMW!!!!

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DealerRater Jul 31, 2019

FYI - BMW held our car at port of entry for a week, Our car was part of a stop sell recall before we were able to pick it up (held until parts were available and vehicle was fixed). By the time the car was released we were in another state - Joe had the car delivered to us by flat bed in the other state. Dear Joe, We want to take a moment and thank you for your efforts above and beyond while we searched for our “Florida car”. You were a great asset as we encountered several stumbling ...

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DealerRater Mar 10, 2018

The sales team were friendly and responsive to expediting the purchase of the vehicle and arranging performance center delivery. All aspects of transaction went smoothly and all delivery deadlines were met.

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DealerRater Mar 1, 2018

I have been buying from Athens BMW for 14 years. Darrell Burton listen to my needs and wants and produced. And I'm very satisfied with my experience!

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Cars Feb 3, 2018

As always, I was dealing with a smile and positive attitude !

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DealerRater Feb 3, 2018

This is my best car buying experience by far. Terry is friendly, professional and very low key. He explained all the features of the car during our road test and really sold us on the vehicle. No haggling was needed to reach a deal on the car and my trade in. I feel I was treated with fairness and respect. Overall a much more pleasant experience compared to other BMW dealers in the area. They have earned my business in sales and service.

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DealerRater Feb 2, 2018

Terry is very professional and easy to deal with. A true pleasure!! They treated me fairly on my trade. Overall, I was very satisfied! Lee Waldo

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DealerRater Feb 2, 2018

very good service, I have loved the Athens BMW dealership for years, they service and take care of my convertible BMW and my daughter's car

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DealerRater Feb 2, 2018

Athens BMW Far Exceeded my expectations and provided Excellent Customer Support!! I purchased the car I wanted for a great price! When every other dealer in surrounding area said NO, Athens BMW made it Happen!

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Cars Jan 21, 2018

Awesome experience!! Terry Hozier took great care of me and made this process ultra convenient and fast which is what i was looking for!

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DealerRater Jan 18, 2018

Could not have had an easier buying experience. I would buy from them again and recommend to anyone I know. The people I dealt with were class acts.

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DealerRater Jan 9, 2018

I recently purchased a BMW X5 from Athens BMW. The service I received during the purchase surpassed all.my expectations. The staff made the purchase smooth and seamless. I have shared my experience with my friends and family and would highly recommend this dealership to anyone who is anxious about a car buying experience.

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DealerRater Jan 5, 2018

This car shopping experience was the best. All employees were friendly, helpful, and accommodating. The salesman was extremely knowledgeable and able to answer all of my questions.

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DealerRater Jan 4, 2018

Experience began with a need to solve why my 2007 335i would not start. Problem was solved. I was given an X1 as a loaner and liked it a lot. This prompted my wife and I to ask about the upcoming X2, which led to an introduction to Darrell Burton. He showed us a fully loaded X3 with 4200 miles that Was a loaner. We drove it. We loved it. With Darrell’s Expert help we were able to close the deal.

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DealerRater Jan 3, 2018

I've been with Athens BMW for over 10 years. I've both purchased and leased. The stereotypical dread you hear about the car buying experience has never been the case with this dealership, and I've never felt taken advantage of. Yes they want to sell cars, but have mastered the art of doing so without the complete sacrifice of good customer service. My last purchase experience in Dec. 2017 was no different. My client advisor was phenomenal. Both thorough and efficient. He went out of his way to help me get what I wanted without any guilt or pressure tactics. ...

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DealerRater Dec 7, 2017

Athens BMW could not have made a better choice than Bevan Doyle to manage Athens BMW Service Department. As BMW eunthisists with seven BMW’s in our past. We have never encountered anyone other than Bevan who took the time to go over all of the specs relative to the service due on our vehicle, Bevan always listenes to questions and or concerns. Bevan insures BMW owners are treated fairly and honestly. I take great pride in owning a BMW, mostly due to Bevan Doyle. It is very apparent Bevan enjoys his job and the daily interactions regarding each BMW ...

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DealerRater Dec 7, 2017

We live in Central Midtown Atlanta. If you are looking to purchase a car without feeling pressure to make the sale, along with a genuine positive experience, this is the place. We have been dealing with a sales representative, Mr.Joe Coleman, he is extremely professional, patient and informed. Athens BMW and Mr.Joe Coleman do not treat you as a customer, you feel more like family. If you are looking for a dealership skilled in the art of what is “The True Driving Machine” Athens BMW with Mr. Coleman leading the way, has consistently showed genuine concern about our ...

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DealerRater Dec 2, 2017

We had an outstanding experience with Athens BMW! Our salesman Darrell Burton was great and we feel very good about the purchase! Would highly recommend this dealership as well as Darrell!

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DealerRater Nov 30, 2017

Joe did a super job of making the car buying experience the easiest I have every had. He cut to the bottom line and he made sure that everything was easy and ready to drive off the lot. My wife loves her new BMW and I will probably look to trade and get one myself this spring!

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DealerRater Nov 29, 2017

Joe was great to work with. He was extremely patient throughout the entire process. Bottom line, my wife and I love this car. The color was an issue initially. Have had several positive comments since driving it off the lot.

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DealerRater Nov 9, 2017

Alex was amazing to work with. I did not feel pressured to buy. Easy to communicate with Alex. He was prompt in replying and sent everything I needed and wanted.

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DealerRater Nov 4, 2017

I bought a used BMW from this dealership and it was a good experience. Got an excellent price and they delivered everything that they should have.

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DealerRater Nov 3, 2017

Willie James (GSM) and Terry Hosier (Sales Advisor) along with the BMW Team were very pleasant to work with and provided superb customer service. I work in the HR Dept as a Manager and its real nice to see Athens BMW maintains their work Ethics and Integrity. This type of company culture is hard to find now in days. For any person looking to buy a used or new vehicle, first check with the Athens BMW Team. They will make you feel at ease and explain the purchase in full detail. Thanks again Athens BMW, RM

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DealerRater Nov 2, 2017

The salesman and the dealership were very knowledgeable about the vehicle the experience was very positive. They didn't try to oversell the vehicle but gave me answers to all my questions.

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DealerRater Nov 2, 2017

Excellent service! Joe was all about us getting the car that meet our needs. I will recommend him and Athens BMW to everyone in the market for a new car.

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DealerRater Nov 2, 2017

My experience with Alex and the team at Athens BMW was fantastic! He took the time to thoroughly answer all of my questions and I had a lot of them. This is the second time I've purchased a car from this dealership and they continue to impress me with every interaction. Make sure you go see Alex to buy your next car.

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DealerRater Nov 1, 2017

I just relocated to the area and was in the Market for a new BMW I shopped around a bit and finally found Athens Bmw to be the most friendly the most cooperative and I eventually purchased a 2017 X5 from them very happy about this decision

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DealerRater Oct 31, 2017

Joe was great! He helped me keep my wife's new car a secret, he even bought the bow. This is our second vehicle from Athen's BMW, service is outstanding.

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DealerRater Oct 26, 2017

My car lease was up, and I was referred to Darrell at Athens BMW for my next purchase. I tell you the purchasing experience was indeed different there. Didn't feel rushed. There was no pressure, and Salesman worked to get me what i liked and a deal other BMW dealer could not give me. Although, Athens BMW did not have the vehicle I like, Darrell gone above and beyond to locate specific vehicle and worked a deal on vehicle I liked and comfortable with. My experience with Darrell Burton was very professional, patient, insightful, and fun to talk to. ...

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DealerRater Oct 26, 2017

I'd recommend Terry Hosier at Athens BMW to anyone. I'm 59, have bought countless cars, this was the best experience I've ever had buying a new car. Great job, guys.

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DealerRater Oct 9, 2017

The purchase of this car from Athens BMW was my second new car from this dealership and from Joe Coleman. Joe is very knowledgeable and is a pleasure to work with. No high pressure sales, just good friendly negotiating. Although they did not have the exact car in stock that I wanted, he was able to get one within 48 hours, who could ask for more? The financial details were quickly and easily handled by Christina Bouknecht with all the new car gadgets explained by the local BMW genius Scott Cassady. I would highly recommend this dealership and these folks to ...

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DealerRater Oct 7, 2017

This is the third new car we've bought from Athens BMW....the second through Joe Coleman. He's great to work with; very knowledgeable and responsive. Similarily, our experience with the dealership has been excellent. Your maintenance team and product specialists (most recently Scott Cassidy) are extremely knowledge and helpful.

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DealerRater Oct 4, 2017

Alex was very knowledgeable about all the vehicles which helped us make an informed decision about which one was right for us. It was not a high pressure environment and we appreciated that. Love the car!

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DealerRater Oct 3, 2017

The Athens BMW dealership has been my go-to dealership for my last two BMW purchases. I think I have been able to find a great value there and the service is top not. Joe Coleman has made both my car buying experiences a pleasure.

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DealerRater Oct 3, 2017

Terry did a great job even after the sale! We're still leaning on him for info on figuring out all our car will do!

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DealerRater Sep 11, 2017

The whole experience was very relaxed, the people friendly and helpful. I returned several times with questions and never felt that I was inconviencing anyone.

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DealerRater Sep 4, 2017

Terry was excellent to work with and I ended up purchasing 2 cars y trading in my current. He was very professional and transparent in the pricing and negotiations. I look forward to working with him again and sending referrals his way. Thanks Terry.

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DealerRater Sep 1, 2017

This was my 3rd purchase this year. Justin is a pleasure to work with. I don't see myself shopping for a car anywhere else.

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DealerRater Aug 28, 2017

Joe Coleman was extremely nice and helpful in assisting me in finding the X3 that I was looking for. Customer service was excellent and I highly recommend.

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DealerRater Aug 3, 2017

Darrell was an awesome salesman. Answered all our questions and made us feel very comfortable. Purchase process was great. Everyone at Athens BWM were extremely helpful.

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DealerRater Aug 2, 2017

Joe was quick to answer my questions and proactive on providing me with information I needed to make my purchase. Thank you for making this an easy transaction.

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DealerRater Jul 29, 2017

Buying luxury vehicle can be intimidating. BMW of Athens made sure that we'd be comfortable. All the staff members were polite and knowlegable of their job. They had everything ready before we got there. It was the best experience we had in car buying.

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DealerRater Jul 28, 2017

My recent purchase was so easy. No hassles or high pressure. Terry Hosier is professional, knowledgeable, and kind. He went over all the features of my new vehicle and made me feel very comfortable knowing that if I had any questions he would be only a phone call away. There were no surprises when we sat down to close the purchase. Everything went smoothly. Christina Bouknecht in Finance was efficient and friendly - Just a pleasure to work with. I am so pleased with my experience at Athens BMW, Thanks to Terry and Christina for making this buying experience so ...

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DealerRater Jul 27, 2017

I thoroughly enjoyed my shopping experience with Athens BMW. We had been working with Alex Kidd previously, and he introduced us to the BMW brand. After looking at the website and following numerous used BMW's that were being brought into the lot, I had my eye on one in particular, and decided to go in that day to purchase. Alex was on vacation that week, however, the sales manager sent Joe Coleman to help us with our purchase. From the test drive (2nd time), to the negotiations, all the way to the cleaning of the vehicle, Joe delivered top ...

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DealerRater Jul 26, 2017

The salesman spent an hour or more teaching me how to use, drive and appreciate the car...it was a great experience! Truly, the time was well spent as I can really appreciate all the car will do.

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